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1.0 GENERAL:
The terms set forth below, the terms on the Cable & Wireless application
form ("Application Form") and the terms of any documents referenced
or otherwise incorporated herein (collectively, "Agreement")
govern the provision by Cable & Wireless (West Indies) Limited ("C&W")
of service to its customer specified on the Application Form ("Customer"),
which service provides access to the combination of computers and computer
networks that are owned and operated by a variety of entities and which
is generally known collectively as the "Internet". This service
("Service") provides access to the Internet only for the Customer’s
use; it does not include any usage of the Internet itself nor does it
include any third party charges therefor. This Agreement is effective
upon its acceptance by C&W as set forth on the Application Form ("Effective
Date").
2.0 TERM:
This Agreement shall continue in force from the Effective Date until
either party provides the other with thirty (30) days’ advance
written notice of termination or unless this Agreement is otherwise terminated
as provided below.
3.0 SERVICE ACCEPTANCE:
C&W shall notify the Customer as to the date Service is operational
and available for the Customer’s use ("Service Start Date").
Any Customer-provided equipment and/or facilities not being installed,
operational or otherwise available for use by the Service Start Date
shall not be grounds for the Service not being accepted by the Customer.
4.0 CHARGES:
Effective as of the Service Start Date, for all usage of the Service,
whether such usage is authorized or known by the Customer, the Customer
shall pay the charges set forth in the C&W Tariff of Charges contained
in the accompanying literature ("Charges"). The Customer shall
incur an installation or other specified one-time Charge as of the date
C&W commences the work for which that Charge applies. C&W may
revise the Charges at any time upon thirty (30) days’ advance notice.
5.0 PAYMENT:
C&W shall provide invoices monthly covering C&W’s monthly
billing periods. Such invoices shall be due and payable upon receipt.
Interest shall be applied on balances that remain unpaid thirty (30)
days following the invoice date, in the amount of two percent (2 %) above
the prime lending rate of C&W’s local bankers.for the time
being in force in respect of all overdue amounts, starting from the invoice
date.Questions concerning any invoice must be brought to the attention
of C&W within thirty (30) days of the invoice date. The Customer
shall be liable to C&W for any and all costs and/or expenses incurred
directly or indirectly, including reasonable attorneys’ fees and
expenses, in the collection or attempted collection of any amounts due.
6.0 CUSTOMER CREDIT:
C&W may require the Customer to provide a security deposit(s) in
an amount up to the total charges incurred by the Customer during the
most recent two (2) month period. The Customer shall provide such security
deposit(s) within one (1) week after receiving notice from C&W of
such requirement.
7.0 PROVISION AND USE OF SERVICE AND SOFTWARE:
7.1 If C&W provides any software (and any related documentation)
under this Agreement which is embedded in hardware as firmware and which
is not accompanied by a license agreement (collectively "Service
Agreement Software"), the Customer shall use the Service Agreement
Software only with the Equipment, if any, and the Services. The Customer
shall not (i) reproduce, reverse engineer, disassemble, decompile, modify,
adapt, translate, create derivative works from, or transfer or transmit
the Service Agreement Software in any form or by any means, or (ii) use
the Service Agreement Software for any purpose other than as set forth
in this paragraph. The Customer shall not have any ownership rights in,
or obtain rights to, the Service Agreement Software. If a license agreement
("Software License") accompanies the C&W-provided software,
whether such software is owned by C&W ("C&W License Agreement
Software") or its third-party supplier(s) ("Third-Party License
Agreement Software"), the Customer shall abide by the terms of the
Software License. C&W shall have no obligations or liabilities whatsoever
in connection with any Third-Party License Agreement Software, whether
such Third Party License Agreement Software is used in connection with
the C&W provided Service or is used independent of the C&W-provided
Service, including, without limiting the generality of the foregoing,
in connection with the use thereof. The Customer agrees to look exclusively
to the Third-Party License Agreement Software supplier(s) with respect
to all matters relating to its software. The Service Agreement Software,
the C&W License Agreement Software, and the Third-Party License Agreement
Software are collectively referred to as "Software".
7.2 The Service is offered subject to the availability of the necessary
facilities. The Customer may not resell the Service to any third party
or permit any third party to use the Service or Servcie Agreement Software.
The Customer shall not allow the Service to be used, modified or adapted
to tansmit voice on the public telecommunications system of either C&W
or any foreign telecommunications provider, and the Customer shall not
connect to the Public Switched Telephone Network ("PSTN") at
either the local or the distant end. The Customer shall comply with any
C&W and applicable Internet instructions, rules, and regulations
concerning the use of the Service, Software, and the Internet, as such
instructions, rules, and regulations may change from time to time, and
the Customer shall only use the Service in full compliance with any applicable
local laws. Although C&W may configure the Service so as to provide
some security features, the Customer shall be solely responsible for
providing for any security or privacy that it may desire for its computer
network and any data stored on that network or accessed through the Service.
The Customer acknowledges and assumes all liabilities relating to, and
risks associated with, unauthorized access by a third party via the Service
to such computer network and data..
7.3 If so requested on the Application Form, C&W shall provide a
domain name to the Customer and all charges for the same shall be billed
to the Customer by C&W.
7.4 This Agreement does not constitute a license for the Customer to
copy, reproduce, distribute, or otherwise use any proprietary information
provided or accessible through the Service.
8.0 TERMINATION/CANCELLATION/DISC-ONTINUATION OF SERVICE:
8.1 In the event the Customer terminates the Service after the Service
Start Date in accordance with clause 2 above the Customer shall pay for
all Charges (if any) incurred through the date Service is discontinued.
The Customer may cancel the Service prior to the Service Start Date by
providing prior written notice to C&W. In such event, the Customer
shall pay for all Charges (if any) incurred through the date of cancellation.
8.2 In addition to any other remedies available, C&W may immediately
terminate this Agreement in the event of a breach by the Customer of
this Agreement, of the Software License, or of any other agreement between
the parties pursuant to which C&W provides telecommunications services
for the Customer ("Telecoms Agreement"). C&W may terminate
this Agreement on notice to the Customer in any of the following circumstances:
(i) initiation of proceedings by the Customer in voluntary bankruptcy;
(ii) initiation of proceedings against the Customer in involuntary bankruptcy
which are not dismissed within sixty (60) days of initiation; (iii) the
appointment of a receiver or trustee for the Customer; (iv) a general
assignment for the benefit of the Customer's creditors; (v) the Customer’s
insolvency; (vi) nonpayment of amounts due to C&W under this Agreement
or under any Telecoms Agreement .
8.3 Upon any termination, the Customer shall (i) immediately cease utilizing
the Service, (ii) immediately return any Service Agreement Software,
(iii) pay C&W for all Charges incurred by Customer through the date
Service is discontinued.
8.4 In addition to any other remedies available, C&W may immediately
(without notice and without liability to the Customer) discontinue the
provision of Service if any of the following occurs: (a) C&W deems
in its absolute discretion that it is necessary to discontinue the Service
in order to protect against its fraudulent or illegal use or to otherwise
protect C&W, or its facilities; (b) C&W receives complaints or
claims from third parties regarding the Customer’s use of the Service;
or (c) the Customer fails to comply with the warranties set forth below.
9.0 INDEMNIFICATION/LIMITATION OF LIABILITY:
9.1 The Customer shall defend, indemnify and hold C&W harmless from
and against all claims, demands, actions, causes of action, judgments,
costs and reasonable attorneys' fees and expenses of any kind or nature
for any damages of any kind arising from or related to any use of the
Service, Software, or the Internet including any breach by the Customer
of the terms of this Agreement ,whether such use is by the Customer or
any third party irrespective of whether the Customer has authorized or
known about such usage, or otherwise arising under or related to this
Agreement, the Service, the Software, or the Internet.
9.2 C&W shall not be liable for any delay or interruption in or
failure to provide or restore the Service howsoever caused including,
without limitation, anything caused by or attributable to any customer
equipment or any services provided by any person providing the on-line
service connection to the Internet. In no event shall C&W be liable
for any unathorized access by a third party to Customer’s computer
network or data, loss of profits or data, or for any incidental, special,
exemplary, or consequential damages. C&W’s maximum liability
for any damages arising out of or in any way related to this Agreement
or the Service,or Software,shall not exceed the total charges for the
Service provided during the month in which such liability arises.
9.3 If C&W has been notified that any Customer's usage of the Service,
Software, or the Internet is infringing any third party’s rights
or is in violation of any applicable law or regulation or if C&W
otherwise has reason to believe this to be so, if requested by C&W,
the Customer shall immediately cease all such usage of the Service or
Software.
10.0 REPRESENTATIONS AND WARRANTIES:
10.1C&W shall provide Service or Software as set forth in this Agreement.
C&W DOES NOT WARRANT THAT THE SERVICE, SERVICE AGREEMENT OR SOFTWARE
SHALL BE UNINTERRUPTED OR ERROR FREE OR PROVIDE ANY SECURITY OR PRIVACY
FOR ANY COMPUTER NETWORK OR ANY DATA, OR THAT THE INFORMATION AVAILABLE
AND/OR ACCESSED THROUGH THE INTERNET SHALL BE ACCURATE, CORRECT, APPROPRIATE
FOR ANY PARTY’S NEEDS, FREE FROM VIRUSES OR OTHER DISABLING CODES,
OR THAT SUCH INFORMATION SHALL NOT INFRINGE UPON ANY PROPRIETARY OR OTHER
RIGHTS OF OTHERS. THE USE OF THE INTERNET, ANY INFORMATION AVAILABLE
AND/OR ACCESSED THROUGH THE INTERNET, ANY DOMAIN NAME AND ANY SECURITY
FEATURES PROVIDED FOR THE SERVICE SHALL BE AT THE USER’S SOLE RISK.
OTHER THAN ANY EXPRESS WARRANTIES CONTAINED IN THIS AGREEMENT, C&W
DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR YEAR/ DATE ACCURACY. C&W MAKES NO WARRANTY OR REPRESENTATION,
EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO THE FITNESS,
QUALITY, SUITABILITY, MERCHANTABILITY, TITLE, NON-INFRINGEMENT OR PERFORMANCE
OF ANY THIRD- PARTY LICENSE AGREEMENT SOFTWARE, IT BEING AGREED THAT
ANY SUCH SOFTWARE IS BEING SUPPLIED "AS IS" AND THAT ALL SUCH
RISK, AS BETWEEN C&W AND CUSTOMER, ARE TO BE BORNE BY CUSTOMER AT
ITS SOLE RISK AND EXPENSE.
THE CUSTOMER HEREBY REPRESENTS AND WARRANTS THAT USE OF THE SERVICE
HEREUNDER (INCLUDING ANY USE OF ANY DOMAIN NAME) SHALL NOT VIOLATE OR
INFRINGE UPON ANY PROPRIETARY OR OTHER RIGHTS OF OTHERS, BE ABUSIVE,
THREATENING, OBSCENE, PROFANE OR OTHERWISE OFFENSIVE, OR VIOLATE ANY
APPLICABLE LAWS OR REGULATIONS. THE CUSTOMER SHALL NOT REPRESENT TO ANY
THIRD PARTY THAT C&W HAS MADE ANY WARRANTY OR REPRESENTATION OF ANY
KIND WITH RESPECT TO THE SERVICE, SOFTWARE, OR THE INTERNET.
11.0 ADDITIONAL TERMS:
(a) This Agreement is governed by and shall be construed in accordance
with the laws of Antigua. (b) The Customer may not assign or transfer
this Agreement or any rights or obligations hereunder without the prior
written consent of C&W. An assignment shall be deemed to include
any change of control of the Customer. (c) C&W shall not be liable
for, and is excused from, any failure or delay in performance that is
due to acts of God, acts of civil or military authority, acts of the
public enemy, war or threats of war, accidents, fires, explosions, earthquakes,
floods, hurricanes, unusually severe weather, epidemics, or due to any
other cause beyond its reasonable control. (d), C&W may at any time
on giving 30 days notice to Customer vary these Terms and Conditions.
(e) Any notice required to be given under this Agreement may be sent
by post in the case of C&W to the address set out in the accompanying
leaflet, and in the case of the Customer, to the address set out in the
Application Form or to the Customer’s E-Mail address and shall
in the case of notice by post be deemed to be effective three days after
posting and in the case of notice to the Customer by E- Mail 24 hours
after transmission. (f) This Agreement constitutes the entire understanding
of the parties with respect to the subject matter hereof, and it supersedes
all prior and/or contemporaneous oral and written agreements, understandings,
and/or representations thereto. (g) Notwithstanding any purchase orders
or similar documents submitted by the Customer to C&W only the terms
of this Agreement shall apply. (h) If any term or condition of this Agreement
is held by any court or regulatory body of competent jurisdiction to
be invalid, void, or unenforceable, the rest of this Agreement shall
remain in full force and effect and shall in no way be affected, impaired,
or invalidated
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