Customer Care
Cable & Wireless is moving to provide world class service to all our valued customers. Our multi-skilled agents are available 24 hours everyday to handle the following:

• Bill Balances & Queries
• Feature Requests
• Mobile Service Support
• Application Enquiries
• Ship to Shore calls
• International Calls
• Product Enquiries

Our objectives are to provide world class service and support by answering 90% of all calls in 20 seconds or less and resolving over 90% of all queries on the first call.

Our customer care number is 1-800-804-2994. When you call our Customer Care centre, you will be answered by our automated Voice Response System. Please listen to the easy directions and simply press the number for the service you wish to access.

Follow the links below to find out more.



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Blue arrow icon Application for Services
Blue arrow icon Bill Payments
Blue arrow icon Customer Charter
Blue arrow icon Enquiries
Blue arrow icon Faults
Blue arrow icon Retail Outlets
Blue arrow icon Announcements
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